frequently asked questions

Got Questions? We've Got Answers!

Your most common high voltage battery testing questions, answered.

YOUR QUESTIONS ANSWERED

BATTSCAN is a mobile diagnostic app and hardware system that performs high-voltage battery health testing for hybrid and electric vehicles. It guides you through each step with on-screen and voice instructions, delivering clear, color-coded results in minutes.

BATTSCAN is built for automotive technicians, shop owners, and dealerships who service hybrid. Whether you’re a seasoned professional or just getting started, the app makes battery diagnostics simple, accurate, and accessible.

It’s a quick, three-step process:

  1. Connect the BATTSCAN hardware to the vehicle’s OBDII port.
  2. Pair your Android device and follow the voice-guided road test.
  3. Review your Test Conclusion Report, which outlines battery health and diagnostic codes.


No advanced training or complex setup required.

Yes! BATTSCAN supports a wide range of hybrid and continues to expand its vehicle compatibility list with every software update.

Currently, BATTSCAN runs on Android phones and tablets — Android 8.0 (Oreo) or newer, with Bluetooth Low Energy. See full device requirements on our Product page. An iOS version is under evaluation for future release.

We have you covered. Our preferred vendor Joe Merril with 2nd Life Battery LLC can supply you with a replacement component. Contact him today! Call: (541) 233-7707  Email: josephmerrill@2ndlifebattery.com

BATTSCAN is only supported in the North American Market at this time. Vehicle coverage, licensing, and support are built around North American models, so we can’t guarantee accurate results on vehicles sold in other regions.

Each report includes:

  • Module or cell health (color-coded for easy reading)
  • State of Charge (SoC) and energy capacity
  • Diagnostic Trouble Codes (DTCs)
  • Test completion status and observations


This data helps technicians
identify aging or failing battery modules and communicate findings clearly to customers.

A typical test only takes a few minutes. The app collects enough real-world driving data to deliver a detailed analysis — and produces the full report instantly once testing concludes.

If a test is terminated due to a user or connection error, BATTSCAN automatically saves the event in your Termination Records. You can review the error, correct it, and retest. Every attempt is logged for reference and traceability.

Yes — all completed and terminated tests are saved within your Test Archives and can be synced to the cloud for secure backup and access from your Android device.

BATTSCAN is a one-time hardware purchase that includes a one-year app license. Packages start at different levels depending on the training and equipment included. See full pricing on our Pricing page.

The official release of BATTSCAN Version 2.0 is scheduled for late 2026.

Still Have Questions?

Our team is here to help. Reach out anytime for product details, compatibility inquiries, or upcoming training opportunities.