What Is BATTSCAN? High Voltage Battery Diagnostics Explained
What the tool measures, who it's built for, and what's in a finished report.
Whether you're new to BATTSCAN or refining your process, these videos walk you through every step — setup, your first test, and every error message the app can show you.
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Type a topic, a step, or an error message exactly as it appears on your screen.
What the tool does, how to confirm a vehicle is supported, and how long a test takes.
What the tool measures, who it's built for, and what's in a finished report.
Confirm the year, make, and model are supported before you plug in.
What happens during the test, start to finish.
Watch these in order the first time through. After that, jump to whichever step you need.
Signing in and finding your saved battery health reports.
Locating the port, plugging in, and confirming a good connection.
What has to be true about the vehicle before testing begins.
What to have ready, and getting a live connection to the pack.
The two steps that must pass before any test can start.
The app speaks its prompts during the test cycles. Follow the audio.
Picking a safe route and setting up before you pull out.
What the app asks for and how to complete each cycle.
Using the View Test button and reading the finished report.
The whole thing in sequence, uncut. Watch this if you only watch one.
Each message below is quoted exactly as it appears on your screen. Match yours, watch the clip, get back to work.
Start here if the test wouldn't begin. Then jump to your specific message.
How to find the codes and what to address before retesting.
Why it appears, and how to request a vehicle for future coverage.
The range the test needs and how to get the vehicle there.
Start here if the test began but didn't finish.
Why the test needs it and how to perform it safely.
When it appears and how to complete the step.
Common causes and what to verify before retesting.
App won't load, or the connection keeps dropping mid-test.
Power, port seating, and re-pairing — in the order to try them.
When to stop troubleshooting, and what to include in a ticket.
Full tests on real vehicles, connection through finished report.
Start to finish on a real vehicle, including the completed report.
Our team can help. Contact BATTSCAN support — include your vehicle year, make, and model, plus the exact message on your screen.
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