From Setup to Success

BATTSCAN How-To Videos

Whether you're new to BATTSCAN or refining your process, these videos walk you through every step — setup, your first test, and every error message the app can show you.

Search the library

Type a topic, a step, or an error message exactly as it appears on your screen.

No match for that one. Try a shorter phrase, or contact support.
Getting started

New to BATTSCAN? Start here.

3 videos

What the tool does, how to confirm a vehicle is supported, and how long a test takes.

What Is BATTSCAN? High Voltage Battery Diagnostics Explained

What the tool measures, who it's built for, and what's in a finished report.

How to Check Vehicle Compatibility Before a Test

Confirm the year, make, and model are supported before you plug in.

How Long Does a BATTSCAN Battery Test Take?

What happens during the test, start to finish.

Running your first test

Your first test, step by step

10 videos

Watch these in order the first time through. After that, jump to whichever step you need.

How to Log Into the App and Access Your Reports

Signing in and finding your saved battery health reports.

How to Connect BATTSCAN to a Vehicle (OBD-II Setup)

Locating the port, plugging in, and confirming a good connection.

Vehicle Conditions & Health Check Before a Test

What has to be true about the vehicle before testing begins.

STEP 1 OF 7

Before You Begin & Live Connection

What to have ready, and getting a live connection to the pack.

STEP 2 OF 7

Initial Connection & Health Check

The two steps that must pass before any test can start.

STEP 3 OF 7

Listen to the App, Not the Screen

The app speaks its prompts during the test cycles. Follow the audio.

STEP 4 OF 7

Preparing for the Test Drive Cycles

Picking a safe route and setting up before you pull out.

STEP 5 OF 7

Running the Test Drive Cycles

What the app asks for and how to complete each cycle.

STEP 6 OF 7

Test Complete & Viewing Your Results

Using the View Test button and reading the finished report.

STEP 7 OF 7

A Complete Test From Start to Finish

The whole thing in sequence, uncut. Watch this if you only watch one.

Troubleshooting

Find your error message

11 videos

Each message below is quoted exactly as it appears on your screen. Match yours, watch the clip, get back to work.

Health Check Failures Explained

Start here if the test wouldn't begin. Then jump to your specific message.

Health check failed — DTCs present

Stored Trouble Codes Are Blocking the Test

How to find the codes and what to address before retesting.

Vehicle not supported

What "Vehicle Not Supported" Means

Why it appears, and how to request a vehicle for future coverage.

Engine temperature out of range

Engine Temperature Health Check Failure

The range the test needs and how to get the vehicle there.

Test Cycle Failure Messages Explained

Start here if the test began but didn't finish.

WOT not achieved

How to Complete the Wide Open Throttle Event

Why the test needs it and how to perform it safely.

Shift to neutral

What the "Shift to Neutral" Prompt Wants

When it appears and how to complete the step.

Voltage below threshold

What to Check When Voltage Reads Low

Common causes and what to verify before retesting.

App & Connection Issues — Quick Fixes

App won't load, or the connection keeps dropping mid-test.

No adapter detected

OBD Dongle Won't Connect

Power, port seating, and re-pairing — in the order to try them.

Still Stuck? How to Get Support

When to stop troubleshooting, and what to include in a ticket.

BATTSCAN in action

See a real test

1 video

Full tests on real vehicles, connection through finished report.

Full BATTSCAN Test on a Toyota RAV4

Start to finish on a real vehicle, including the completed report.

Didn't find it here?

Our team can help. Contact BATTSCAN support — include your vehicle year, make, and model, plus the exact message on your screen.

BATTSCAN: The Future of Battery Testing, Designed for You

Turn your Android device into a cutting-edge high voltage battery analyzer. Fast, intuitive, and built for professional results.